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Documentation Release Notes

Documentation

Documentation Release Notes

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Welcome to Remote Support
Remote Support supported platforms
Remote Support licenses
BeyondTrust Cloud region availability
FIPS 140-2 compliance statement
Hosting locations and disaster recovery

REMOTE SUPPORT ON-PREMISES

Welcome to Remote Support for On-Premises
Enable automatic critical updates for Remote Support
B SERIES APPLIANCE INSTALLATION GUIDE
B SERIES APPLIANCE USER GUIDE
REMOTE SUPPORT FOR ADMINS USER GUIDE

REMOTE SUPPORT CLOUD

Welcome to Remote Support Cloud
B SERIES APPLIANCE DEPLOYMENT GUIDE
B SERIES APPLIANCE USER GUIDE
REMOTE SUPPORT CLOUD FOR ADMINS USER GUIDE

CONSOLE GUIDES

DESKTOP REPRESENTATIVE CONSOLE USER GUIDE
WEB REP CONSOLE USER GUIDE
ANDROID REP CONSOLE USER GUIDE
iOS REP CONSOLE USER GUIDE
DESKTOP CLIENT USER GUIDE
ANDROID CLIENT USER GUIDE
iOS CLIENT USER GUIDE
TROUBLESHOOTING
- Troubleshoot rep console connections

ADDITIONAL RESOURCES

ATLAS CLUSTER GUIDE
EQUILIBRIUM GUIDE
FAILOVER GUIDE
JUMP TECHNOLOGY OVERVIEW
JUMP CLIENT GUIDE
JUMPOINT GUIDE
SESSION POLICY GUIDE
SMART CARD GUIDE
TWO-FACTOR AUTHENTICATION GUIDE
VAULT GUIDE
SUPPORT PORTAL CUSTOMIZATION GUIDE

INTEGRATIONS

DEVELOPER RESOURCES

BEYONDTRUST API GUIDE
INTEGRATION CLIENT GUIDE
MIDDLEWARE ENGINE GUIDE
OUTBOUND EVENTS GUIDE
REAL-TIME DASHBOARD GUIDE
SDK FOR ENDPOINT CREDENTIAL MANAGER GUIDE
SDK FOR iOS AND ANDROID GUIDE
SNMP GUIDE

RELEASE NOTES

Remote Support
Android consoles, clients, and SDKs
iOS consoles, clients, and SDKs
Base software
Endpoint Credential Manager
Integration client
Remote Support integrations
Operating system compatibility statements

Base software

View release notes for the Remote Support appliance Base software.

7.3.0 (November 2024)
7.2.1 (July 2024)
7.1.0 (March 2024)
7.0.0 (May 2023)

Updated 5 days ago

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