SailPoint IdentityNow

Overview

The BeyondTrust Remote Support Representatives SaaS Connector is an open-source connector for SailPoint IdentityNow. It is currently available as a GitHub project.

The Connector allows IdentityNow to fully manage the life cycle of representative accounts, and the group policy memberships for those accounts.

Supported use cases

• Account Create
• Account Delete
• Account Enable
• Account Disable
• Account List
• Account Read
• Account Unlock
• Account Update
• Entitlement List
• Entitlement Read
• Test Connection

Requirements

• IdentityNow 8.3+
• SailPoint SaaS Connectivity
• BeyondTrust Remote Support 23.1+

Create connector

In BeyondTrust Remote Support , navigate to Management - API Configuration, and Add an API account:

• For the Configuration API, check Allow Access.
• Copy the OAuth Client ID and OAuth Client Secret, as these are needed later.

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Note

For more information about adding API accounts, see API Configuration

In IdentityNow, use the SaaS Connectivity CLI to upload the Representatives SaaS Connector. Then create a new source using the connector. Configure the new Source Base and Authentication URLs, the Client ID and Client Secret.

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Note

For more detailed instructions about creating the connector, including screenshots from BeyondTrust and IdentityNow, see Github.