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What is the Updates page?

The Updates page in the /appliance web interface is where you manage software updates for the B Series Appliance, ensuring it operates with the latest features, performance improvements, and security patches.

How is it useful to my organization?

Keeping the appliance updated minimizes vulnerabilities, maintains compatibility with BeyondTrust services, and supports optimal performance, enhancing overall reliability and security.

How do I access the Updates page?

  1. Use a Chromium-based browser to sign in to your B Series Appliance. The URL is provided in the BeyondTrust welcome email and includes your site URL followed by /appliance.
  2. From the top menu, click Updates.
    The Updates page opens and displays by default.

How to install updates

BeyondTrust will install the latest builds on your appliance as they become available. Because BeyondTrust manages a large number of systems, installation across all systems is staggered. If you would like to check if any update packages have been built for your B Series Appliance, clicking the Check for Updates button will locate the packages and make them available for you to install.

If multiple software packages have been built for your B Series Appliance, each one will be listed separately in the list of available updates. Your new software is automatically downloaded and installed when you click the appropriate Install This Update button.

If no update packages or patches are available for your B Series Appliance, a message stating "No updates available" is displayed. If an update is available but an error occurred when distributing the update to your B Series Appliance, an additional message is displayed, such as "An error occurred building your update. Please visit BeyondTrust support for more information."

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Tip

Find current information about the latest Remote Support updates.


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