Status

What is the Status page?

The Status page of your appliance provides an at-a-glance overview of the appliance's operational status. This includes key information such as the appliance's hostname, IP address, uptime, system load, and resource usage. It also displays details about the software version, licensing status, and SSL certificates, ensuring administrators have quick access to essential system metrics.

How is it useful to my organization?

This page enables administrators to monitor the appliance's health and performance efficiently. By providing real-time insights into critical system information, this tab helps identify potential issues, such as resource constraints or licensing problems, before they impact operations. It serves as a central point for checking whether the appliance is functioning optimally and ensures compliance with security and configuration requirements.

How do I access the Status page?

1. Sign into app.beyondtrust.io.
   The BeyondTrust Home page displays.
2. From the main menu, click Remote Access > Appliance.
   The Appliance page opens in a new tab, and the Status page displays by default.

View scheduled upgrades

When a new software version becomes available, BeyondTrust schedules it to be installed at a future date and time. If you would like to install the build sooner click the link to go to the Updates page.

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Note

For more information about installing an update, see Updates.

View your appliance site status

• Appliance model: The hardware or virtual appliance type.
• Host hypervisor: The virtualization platform hosting your appliance, if virtualized.
• Serial number: The unique identifier assigned to your appliance for tracking and support purposes.
• System GUID: The globally unique identifier for your appliance system.
• Base software version: The primary version of the software running on your appliance.
• Base build date: The date when the base software version of your appliance was built.
• Base install date: The date when your appliance software was first installed.
• Service pack: The current service pack version installed on your appliance, if applicable.
• System architecture: The hardware architecture of your appliance, such as 32-bit or 64-bit.
• Firmware version: The version of the firmware running on your appliance hardware.
• Firmware build date: The date when the firmware for your appliance was built.
• System up-time: The duration your appliance has been running since its last restart.
• Processes: The number of active processes running on your appliance.
• System time: The current date and time on your appliance.
• Time zone: The local time zone setting for your appliance.