Appliance

What is the Appliance page?

The Appliance links out to is the platform that hosts your BeyondTrust Remote Support or Privileged Remote Access appliance. It serves as the central point of administration and management for your BeyondTrust site, allowing administrators to configure, deploy, and maintain settings for secure and reliable access.

Important information about your appliance

• The appliance is configured separately from your Remote Support or Privileged Remote Access sites, with unique administrative credentials for security purposes.
• When setting up your appliance for the first time:
  • You must accept the BeyondTrust EULA.
  • You can configure network settings, licenses, and site details through the appliance's interface.
• BeyondTrust recommends maintaining separate, secure usernames and passwords for your appliance and associated Remote Support or Privileged Remote Access accounts.
• Once properly configured, the appliance allows you to begin supporting customers immediately.

If you encounter any issues or require further assistance, please contact BeyondTrust Technical Support.

How do I access the Appliance page?

1. Sign into app.beyondtrust.io.
   The BeyondTrust Home page displays.
2. From the main menu, click Remote Access > Appliance.
   The Appliance page opens in a new tab, and the Status page displays by default.