Jump Item Roles | RS Pathfinder

What are Jump Item Roles?

Jump Item Roles are a collection of permissions created for different roles in your organization which allow you to grant specific permissions for a user to access a Jump group. It allows you to grant specific permissions for a user to access a Jump Group. Jump Item Roles are applied to users from the Jump > Jump Item Roles page or from the Users & Security > Group Policies page.

How are Jump Item Roles useful to my organization?

Jump Item Roles help administrators manage access control and ensure users can only perform the necessary tasks for their role, enhancing security and efficiency during remote access sessions.

How do I access the Jump Item Roles page?

1. Sign into app.beyondtrust.io.
   The BeyondTrust Home page displays.
2. From the left menu, click Remote Support > Jump.
   The Jump Clients page opens.
3. At the top of the page, click Jump Item Roles.
   The Jump Item Roles page displays.

The Jump Item Roles page

1. Left menu: Easy access to all pages in Remote Support, including Status, Consoles & Downloads, My Account, Configuration, Jump, Vault, Console Settings, Users & Security, Reports, Public Portals, Dashboards, Management, and Appliance pages.
2. Status: Opens the Status page.
3. Header: Change your tenant site, manage your profile, and access documentation.

4. Add: Adds a Jump Item Role.

5. Jump Item Roles columns: List Jump Item Roles columns.

   Jump Item Roles columns

   • Name: Unique name of the Jump Item Role.
   • Jump: Defines if the Start Sessions permission is enabled. The values are Yes or No.
   • Create/Deploy: Defines if the Create and deploy new Jump Items or upgrade Jump Clients permission is enabled.
   • Remove: Defines if the Remove existing Jump Items permission is enabled.
   • Move/Copy: Defines if the Move and Copy Jump Items permission is enabled. These permissions must be set on the Jump Item's origin and destination.
   • Edit: Defines if the following permissions are enabled:
     • Edit Jump Policy:
     • Edit Behavior and Experience
     • Edit Tag
     • Edit Session Policy
     • Edit Comments
     • Edit Connectivity and Authentication

   If one of the policies is enabled, then value of Some displays. If all six permissions are enabled, the value of All displays.

   • View Jump Item Reports: Defines if the View Reports permission is enabled.

6. List options: Edit or delete a Jump Item Role.

How to configure Jump Item Roles

If more than one role is assigned to a user, then the most specific role for a user is always used. The order of specificity for Jump Item Roles, from most specific to least specific, is:

• The role assigned to the relationship between a user and a Jump Group on the Jump > Jump Item Roles page.
• The role assigned to the relationship between a user and a Jump Group on the Users & Security > Group Policies page.
• The Jump Item Roles configured for a user on the Users & Security > Users page or the Users & Security > Group Policies page.

ℹ️

Starting in 25.2.1, new site installations automatically include a Jump Item Role called Auditor.

• On existing sites upgraded to 25.2+, this role is not created automatically. Admins may create it manually if needed.
• The Auditor role has a single permission, View Reports, allowing admins to grant a user access to run Jump Item reports without any additional permissions.

Add a Jump Item Role

1. From the Jump Item Roles page, click Add.
   The Add a Jump Item Role page displays.
2. In the Name field, type a unique name to help identify this role. This name helps when linking a Jump Item Role with a user or group of users in a Jump Group.
3. In the Description field, type a description to summarize the purpose of this role.
4. In the Permissions section, on the Jump Group or Personal Jump Items setting, you can set the following options:

8. In the Jump Item section, you can set the following options:

Edit a Jump Item Role

1. From the left menu, click Jump.
   The Jump Clients page opens and displays by default.
2. At the top of the page, click Jump Item Roles.
   The Jump Item Roles page displays.
3. Select a role from the list, click the pencil.
   The Edit Jump Item Role page displays.
4. Make your changes, and then click Save.

Delete a Jump Item Role

1. From the left menu, click Jump.
   The Jump Clients page opens and displays by default.

2. At the top of the page, click Jump Item Roles.
   The Jump Item Roles page displays.

3. Click the trash can .
   The following message displays:

   

4. Click Yes.