Jump Groups

What are Jump Groups?

Jump Groups are organizational tools that allow administrators to manage and group Jump Items, granting members varying levels of access to those items.

How are Jump Groups useful to my organization?

Jump Groups enhance security and efficiency by organizing Jump Items and controlling access to them. Administrators can assign specific permissions to team members, ensuring appropriate access to remote systems while maintaining compliance and safeguarding sensitive data.

How do I access the Jump Groups page?

1. Use a Chromium-based browser to sign in to your Remote Support URL.
   This URL is provided in the BeyondTrust welcome email and includes your site URL followed by /login.
2. From the left menu, click Jump.
   The Jump Clients page opens and displays by default.
3. At the top of the page, click Jump Groups.
   The Jump Groups page displays.

Add new Jump Group, edit, delete

Create a new group, modify an existing group, or remove an existing group.

Search Jump Groups

To quickly find an existing group in the list of Jump Groups, enter the name, part of the name, or a term from the comments. The list filters all groups with a name or comment containing the entered search term. The list remains filtered until the search term is removed, even if the user goes to other pages or logs out. To remove the search term, click the X to the right of the search box.

Add or edit group

Name

Create a unique name to help identify this group. This name helps when adding Jump Items to a group as well as when determining which users, and group policies are members of a Jump Group.

Code name

Set a code name for integration purposes. If you do not set a code name, one is created automatically.

Comments

Add a brief description to summarize the purpose of this Jump Group.

Group policies

This displays a listing of the group policies which assign users to this Jump Group.

Allowed users

Search for users to add to this Jump Group. You can set each user's New Member Role to set their permissions specific to Jump Items in this Jump Group, or you can use the user's default Jump Item Roles as set on the Users & Security > Group Policies page or the Users & Security > Users page. A Jump Item Role is a predefined set of permissions regarding Jump Item management and usage.

Existing Jump Group users are shown in a table, along with their assigned role and how the role was granted. You can filter the view by entering a string in the Filter by name text box. You can also edit a user's settings or delete a user from the Jump Group.

To add groups of users to a Jump Group, go to Users & Security > Group Policies and assign that group to one or more Jump Groups.

ℹ️

Note

Edit and delete functionality may be disabled for some users. This occurs either when a user is added via group policy or when a user's system Jump Item Role is set to anything other than No Access.

You can click the group policy link to modify the policy as a whole. Any changes made to the group policy apply to all members of that group policy.

You can click the user link to modify the user's system Jump Item role. Any changes to the user's system Jump Item role apply to all other Jump Groups in which the user is an unassigned member.

You also can add the individual to the group, overriding their settings as defined elsewhere.