Localization | RS Pathfinder

What is localization?

Localization is the process of adapting the Real‑Time Chat experience to support different languages by using a translation service to translate chat messages in real time.

How is localization useful?

Localization removes language barriers, improves real‑time communication, and allows a single product or support team to serve users globally in a way that feels natural and accessible.

How do I access the Localization page?

Sign into app.beyondtrust.io.
The BeyondTrust Home page displays.
From the left menu, click Remote Support > Localization.
The Localization page displays.

The Localization page

Left menu: Easy access to all pages in Remote Support, including Status, Consoles & Downloads, My Account, Configuration, Asset Management, Vault, Console Settings, Users & Security, Reports, Public Portals, Dashboards, Management, and Appliance pages.
Status: Opens the Status page.
Header: Change your tenant site, manage your profile, and access documentation.

Service Provider: Select the service provider to provide the chat translation.