Jump | RS Pathfinder

How do I access the Jump Clients page?

Sign into app.beyondtrust.io.
The BeyondTrust Home page displays.
From the left menu, click Remote Support > Jump.
The Jump Clients page opens.

The Jump Clients page

Add: Adds a Jump Client installer.
Jump Clients columns: List of Jump Clients columns.
Jump Clients columns
- Name: Unique name of the Jump Client.
- Public Site Address: The DNS name of the site.
- Jump Group: Select what Jump Group you want the client to participate in.
- Expires: Defines how long the installer is valid. This is determined by the This Installer Is Valid For setting.
- **Prompt If Elevating On Deploy:**Prompts the user to enter administrative credentials.
- Comments: Add a note about the Jump Client.
- Tag: Add a tag for organizational purposes.
List options: Edit or delete an installer.
Generic Jump Client Installer: Download an installer that is not tied to a specific Jump Client.
Jump Client usage: Table that displays the command line parameters.
Jump Client Statistics: Displays statistics of the Jump Clients.
Upgrade: Settings to control automatic upgrade of Jump Clients.
Maintenance: Settings to control maintenance of Jump Clients.
Miscellaneous: Setting to wake up Jump Clients via Wake on LAN (WOL).

How to deploy a Jump Client

Jump Client Mass Deployment Wizard fields

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For more information about applying a Support Button Profile to a Jump Client, see Support Button Profiles.

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Mass deployment installers are tied to the user account that created them and are affected by its permissions at the time the installer is executed. If the user is removed from the shared jump group it attempts to deploy to, or if the user account is deleted, the installer fails to install.

Install on Windows

Windows instructions

Mass deploy on Windows

Install on Linux

Linux instructions

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For more information about applying a Support Button Profile to a Jump Client, see Support Button Profiles.

Install on macOS

macOS instructions

Mass deploy on macOS

Install on Android

Android instructions

Install on Raspberry Pi

Raspberry Pi instructions

Upgrade

Miscellaneous

Jump Client default connection type: Set the default connection type – Active or Standby – of the Jump Client to be deployed.
Standby Jump Client check-in interval: Set how often Standby Jump Clients should check in with the appliance.

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For more information on simultaneous Jumps, see Jump Policies: Simultaneous Jumps and Jump Items: Simultaneous Jumps.