Integration troubleshooting

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Integration sync time varies based on the number of resources, roles, and entitlements in the third-party system.

In Entitle, navigate to Integrations.
Confirm the date/time of the Last sync on the integration card. This indicates the last time Entitle pulled all resources, roles, and entitlements from the third-party system.
Select the integration and check the Last sync indicator next to Resources. This indicates the last time Entitle pulled the resources from the third-party system.
Expand Audit logs to review integration activity and errors.