This adapter’s configuration requires 3 fields:

  • Email address
    • The user’s email address that generated the token.
  • API token
    • Go to the admin center (https://.zendesk.com/admin).
    • Go to: Apps and Integrations → Zendesk API.
    • Enable Token Access.
    • Click: Add API token.
    • Copy the token value and click Save.
  • Base Url
    https://{YOUR_SUBDOMAIN}.zendesk.com.

Eventually, the json should look as follows:

{
    "email": "user@domain",
    "token": "xxxxxxx",
    "base_url": "https://{YOUR-SUBDOMAIN}.zendesk.com"
}