Ticket systems | PS On-prem

Password Safe can be configured to allow references to ticketing systems in the password release requests. This provides a method to include information that can be cross-referenced to an existing ticket or change control system for auditing purposes, or to be used in the approval process.

To create a list of ticket system labels to populate the Ticket System list on a request:

1. Open a browser and enter the URL for your Password Safe instance: https://<hostname>/WebConsole/index.html.

2. Enter your username and password.

3. From the left menu, click .
   The Configuration page displays.

4. Under Privileged Access Management, select Ticket Systems.
   The Ticket Systems page displays.

   

5. Click Create New Ticket System +.
   The New Ticket System Details pane displays.

6. Select BeyondTrust Ticket System from the Platform dropdown.

7. Enter a name and description.

8. Click Create Ticket System.