Ticket systems | PS On-prem

Password Safe can be configured to allow references to ticketing systems in the password release requests. This provides a method to include information that can be cross-referenced to an existing ticket or change control system for auditing purposes, or to be used in the approval process.

You can create a list of ticket system labels to populate the Ticket System list on a request.

1. Use a browser to sign in to your BeyondInsight/Password Safe URL.
   This URL is provided in the BeyondTrust welcome email and includes your site URL followed by /login.
2. From the left menu, click .
   The Configuration page displays.
3. Under Privileged Access Management, select Ticket Systems.
   The Ticket Systems page displays.
4. Click Create New Ticket System +.
   The New Ticket System Details pane displays.
5. Select BeyondTrust Ticket System from the Platform dropdown.
6. Enter a name and description.
7. Click Create Ticket System.