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BeyondTrust accessibility conformance report

Revised section 508 edition

(Based on VPAT® Version 2.4Rev)

Name of product / version

U-Series Appliance / 4.2.0

Report date

May 13, 2024

Product description

BeyondTrust Appliance is a web application used to manage the BeyondTrust UVM appliance.

Contact information

BeyondTrust11695 Johns Creek ParkwaySuite 200
Johns Creek, Georgia 30097

Notes

No significant UI changes have been made since the last report.

Evaluation methods used

Assistive technology products used as part of testing included Freedom Scientific JAWS 2021, NVDA 2020.2, Freedom Scientific ZoomText 2020, The Paciello Group’s Colour Contrast Analyser 2.5, Microsoft Windows accessibility features, and keyboard-only control. Testing was performed with this assistive technology on Chrome and Firefox on Windows 10.

Applicable standards / guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 report

Tables 1 and 2 also document conformance with:

  • Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing.
  • Chapter 6 – 602.3 Electronic Support Documentation.

ℹ️

Note

When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: success criteria, level A

CriteriaConformance LevelRemarks and Explanations
1.1.1 Non-text Content (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsSome images have alt text associated with them.

Some images do not have alt text associated with them.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableNo audio-only or video-only media is present.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableNo time-based media present.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableNo time-based media present.
1.3.1 Info and Relationships (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsColumn headers are not associated with the corresponding data cells.  Some tables are missing column headers. 

In the Analyzer Results table (which can be downloaded on the Diagnostics dashboard), column headers are associated with the corresponding data cells.

Heading tags are used. In some areas, the heading levels do not reflect the hierarchy being shown. On some pages, there are gaps between heading levels.

Some user interface controls (e.g., dropdown menus, radio buttons, spin boxes, text boxes) do not have programmatically determined names.
1.3.2 Meaningful Sequence (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsIn some areas, correct reading sequences can be programmatically determined.

In some areas, correct reading sequences cannot be programmatically determined.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsInstructions and content do not rely solely on sensory characteristics of components.
1.4.1 Use of Color (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsOn some pages, color is not used as the sole means of conveying information.

On some pages, color is used as the sole means of conveying information (e.g., focus indicator, severity).
1.4.2 Audio Control (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableThe application does not use audio.
2.1.1 Keyboard (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Does Not SupportSome operations can be performed via the keyboard.

Some controls (e.g., buttons, links, dropdown menus, checkboxes, date/time selectors) are not in the tab order or keyboard operable.

The main menu can be opened, but the menu items are not keyboard operable.
2.1.2 No Keyboard Trap (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsNo keyboard traps were encountered.
2.2.1 Timing Adjustable (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsA timeout message is generated by the application.
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Does Not SupportThe list of notifications auto-updates every ten seconds; there is no way to pause the updates.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsFlashing and blinking do not occur in the prohibited range.
2.4.1 Bypass Blocks (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 602.3 (Support Docs) – Does not apply to non-web docs
Does Not SupportThe application does not have a method to skip repetitive navigational links.
2.4.2 Page Titled (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsSome application pages use descriptive titles.

For some application pages (e.g., Diagnostics > Health), only the parent category (e.g., Diagnostics) is included in the page title.
2.4.3 Focus Order (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsIn some areas, the application can be navigated in an order that preserves meaning and operability.

When some modal dialogs open, the focus order is not restricted to the dialog.
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsThe purpose of links can be determined from the label together with context.
3.1.1 Language of Page (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Does Not SupportThe default human language cannot be programmatically determined.
3.2.1 On Focus (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsMoving focus to components does not initiate a change of context.
3.2.2 On Input (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsChanging the setting of user interface components does not automatically cause a change of context on some screens.
3.3.1 Error Identification (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsError messages are generated if required form fields are not filled out.  Some error messages do not specify criteria for a valid input string; some error messages are partially blocked by other UI elements.
3.3.2 Labels or Instructions (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsIn some areas, labels and instructions are provided for input fields.

In some areas, labels and instructions are not provided for input fields (e.g., text boxes, date/time fields).
4.1.1 Parsing (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsThe application shows parsing errors when running a markup validation service.
4.1.2 Name, Role, Value (Level A)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsSome components provide name, role, state, and value information to assistive technology.

Some components (e.g., accordion controls, buttons, links, dropdown menus, radio buttons, spin boxes, text boxes, toggle buttons) do not provide name, role, state, and value information to assistive technology.

Table 2: success criteria, level AA

CriteriaConformance LevelRemarks and Explanations
1.2.4 Captions (Live) (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableNo time-based media is present.
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableNo time-based media is present.
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsSome areas of the application meet the required contrast ratios. Some areas do not meet the required 4.5:1 contrast ratio.
1.4.4 Resize text (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsIn some areas, text can be resized without loss of content or functionality.

In some areas, resizing text causes loss of content or functionality.
1.4.5 Images of Text (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsAn image of text is used.  Since it is part of the logo, it is considered essential.
2.4.5 Multiple Ways (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 602.3 (Support Docs) – Does not apply to non-web docs
SupportsThere are multiple ways to perform some functions throughout the application.
2.4.6 Headings and Labels (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
SupportsHeadings and labels describe topic or purpose.
2.4.7 Focus Visible (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsSome components have well-defined visual focus.

Focus is not clearly visible when it lands on some controls (e.g., buttons, accordion controls, radio buttons).
3.1.2 Language of Parts (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Does Not SupportThe default human language cannot be programmatically determined.
3.2.3 Consistent Navigation (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 602.3 (Support Docs) – Does not apply to non-web docs
Does Not SupportThe order of the items in the main menu is not consistent; after the user selects a parent category (e.g., Maintenance), it is moved to the top of the menu.
3.2.4 Consistent Identification (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 602.3 (Support Docs) – Does not apply to non-web docs
SupportsConsistent identification occurs throughout the application.
3.3.3 Error Suggestion (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Partially SupportsError messages are generated if required form fields are not filled out.  Some error messages do not specify criteria for a valid input string; some error messages are partially blocked by other UI elements.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
2017 Section 508
  • 501 (Web)(Software)
  • 602.3 (Support Docs)
Not ApplicableThe application does not cause legal commitments or financial transactions to occur for the user.

Table 3: success criteria, level AAA

ℹ️

Note

Product was not tested to WCAG 2.0 AAA level.

Revised section 508 report

Chapter 3: functional performance criteria (FPC)

CriteriaConformance LevelRemarks and Explanations
302.1 Without VisionDoes Not SupportThe application is not keyboard operable.

Some components (e.g., accordion controls, buttons, links, dropdown menus, radio buttons, spin boxes, text boxes, toggle buttons) do not provide name, role, state, and value information to assistive technology.
302.2 With Limited VisionPartially SupportsThe application is not keyboard operable.

Some components (e.g., accordion controls, buttons, links, dropdown menus, radio buttons, spin boxes, text boxes, toggle buttons) do not provide name, role, state, and value information to assistive technology.

The application can be used by users with low visual acuity when combined with screen magnification assistive technology.

The application does not meet required contrast ratios in some areas.
302.3 Without Perception of ColorPartially SupportsOn some pages, color is not used as the sole means of conveying information.

On some pages, color is used as the sole means of conveying information (e.g., focus indicator, severity).
302.4 Without HearingSupportsDoes not require user hearing.
302.5 With Limited HearingSupportsDoes not require user hearing.
302.6 Without SpeechSupportsDoes not require user speech.
302.7 With Limited ManipulationDoes Not SupportThe application is not keyboard operable.
302.8 With Limited Reach and StrengthDoes Not SupportThe application is not keyboard operable.
302.9 With Limited Language, Cognitive, and Learning AbilitiesPartially SupportsThe order of the items in the main menu is not consistent.

ℹ️

Note

For more information, please see Chapter 3: Functional Performance Criteria.

Chapter 4: hardware

ℹ️

Note

This product is not hardware and therefore this section is not applicable to the product.

ℹ️

Note

For more information, please see Chapter 4: Hardware.

Chapter 5: software

ℹ️

Note

This product is not software and therefore this section is not applicable to the product.

ℹ️

Note

For more information, please see Chapter 5: Software.

Chapter 6: support documentation and services

CriteriaConformance LevelRemarks and Explanations
601.1 ScopeHeading cell – no response requiredHeading cell – no response required.
602 Support DocumentationHeading cell – no response requiredHeading cell – no response required.
602.2 Accessibility and Compatibility FeaturesSupportsThe documentation is in electronic format and can be converted to other formats.
602.3 Electronic Support DocumentationSee WCAG 2.0 sectionSee information in WCAG section.
602.4 Alternate Formats for Non-Electronic Support DocumentationSupportsThe documentation is in electronic format and can be converted to other formats.
603 Support ServicesHeading cell – no response requiredHeading cell – no response required.
603.2 Information on Accessibility and Compatibility FeaturesDoes Not SupportThe application does not provide documentation on accessibility and compatibility features.
603.3 Accommodation of Communication NeedsSupportsSupport services accommodate end users with disabilities.

ℹ️

Note

For more information, please see Chapter 6: Support Documentation and Services.

Legal disclaimer (company)

This Accessibility Conformance Report (ACR) provides guidance on the accessibility characteristics for U-Series Appliance as of May 13, 2024, and for the version, set forth on page 1 above.

This document is for informational purposes only, and production of this document by BeyondTrust to you creates no warranties, express or implied.


©2003-2025 BeyondTrust Corporation. All Rights Reserved. Other trademarks identified on this page are owned by their respective owners. BeyondTrust is not a chartered bank or trust company, or depository institution. It is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority.