Ticket systems | PS Pathfinder

Password Safe can be configured to allow references to ticketing systems in the password release requests. This provides a method to include information that can be cross-referenced to an existing ticket or change control system for auditing purposes, or to be used in the approval process.

To create a list of ticket system labels to populate the Ticket System list on a request, do the following steps:

1. At the top left of the page, click > Password Safe > Configuration.
   The Configurationpage displays. You can also click the Configuration container card on the Password Safe page.
2. Under Privileged Access Management, select Ticket Systems.
   The Ticket Systems page displays.
3. Click Create New Ticket System +.
   The New Ticket System Details pane displays.
4. Select BeyondTrust Ticket System from the Platform dropdown.
5. Enter a name and description.
6. Click Create Ticket System.