Requests | PS On-prem
What is the Requests tab?
The Requests tab displays for users who have been assigned the Requestors role for any managed systems in Password Safe.
How is it useful?
From this grid, you can view all of your requests. You can view a complete history of each request, allowing you to track progress and review statuses without extra navigation.
How do I access the Requests tab?
- Open a browser and enter the URL for your Password Safe instance: https:///WebConsole/index.html.
- Enter your username and password.
- From the left menu, click
.
The Password Safe home page displays. - Click the Requests tab.
The Requests grid displays.
The Requests tab
- Use filters to refine results.
- Requests grid.
View request details
To filter by approved and pending requests and view the request details:
- Click
to the right of the request. - Select View Request Details.
Check in a request
To check in a request:
- Click to the right of the request.
- Select Check-in Request.
- Select Check-in Request.
A progress bar displays. When it completes loading, the user is notified that the request was checked in successfully.
Request a Password from Password Safe
Using a configuration that requires requests are approved by a designated approver provides accountability and ensures the security of the system's account passwords by providing dual control over the managed accounts. A dual control configuration, requires the three following steps:
- Password request: An authorized requester requests a password release.
- Password approval: An authorized approver reviews and approves the request for release.
- Password retrieval: The authorized requester retrieves the approved password.
To use a dual control setup, Password Safe users must be assigned the Requestor or Approver role, or both.
For more information on this configuration, see:
Updated about 1 month ago
