Requests tab | PS Cloud
What is the Requests tab?
The Requests tab displays for users who have been assigned the Requestors role for any managed systems in Password Safe.
How is it useful?
From this grid, you can view all of your requests. You can view a complete history of each request, allowing you to track progress and review statuses without extra navigation.
How do I access the Requests tab?
- Use a browser to sign in to your BeyondInsight/Password Safe URL.
This URL is provided in the BeyondTrust welcome email and includes your site URL followed by /login. - From the left menu, click
.
The Password Safe home page displays. - Click the Requests tab.
The Requests grid displays.
The Requests tab
- Use filters to refine results.
- Requests grid.
View request details
To filter by approved and pending requests and view the request details:
- Click
to the right of the request. - Select View Request Details.
Check in a request
To check in a request:
- Click to the right of the request.
- Select Check-in Request.
- Select Check-in Request.
A progress bar displays. When it completes loading, the user is notified that the request was checked in successfully.
Request a Password from Password Safe Cloud
Using a configuration that requires requests to be approved by a designated approver adds accountability and strengthens security. This dual control setup ensures that no one person has full control over managed account passwords.
The process works in three steps:
- Password request: An authorized user submits a request to access a password.
- Password approval: A designated approver reviews and approves (or denies) the request.
- Password retrieval: Once approved, the requester can retrieve the password.
To use a dual control setup, Password Safe users must be assigned the Requestor or Approver role, or both.
For more information on this configuration, see:
Updated 25 days ago
