Management | PRA Pathfinder

What is the Management page?

The Management page is where administrators can view and manage installed software, including updates and configurations for their BeyondTrust deployment. This page provides options for checking for software updates and ensuring the system runs the latest, most secure version.

How is the Management page useful?

The Management page allows administrators to maintain the software environment by providing the tools needed to update and monitor the health of their deployment, ensuring that all components are up to date and functioning properly.

How do I access the Management page?

  1. Sign into app.beyondtrust.io.
    The BeyondTrust Home page displays.
  2. From the main menu, click Privileged Remote Access > Management.
    The Management page opens and the Software tab displays by default.

The Management page

An image of a "Backup Settings" interface from a BeyondTrust system. It includes input fields for setting and confirming a backup password, a checkbox to include logged session reporting data, and a "Download Backup" button. Informational text outlines what is included in the backup—such as login configuration, session reporting data, and encrypted Vault credentials—and what is excluded, including session recordings and the Vault encryption key, which must be backed up separately.
  1. Left menu: Easy access to all pages in Privilege Remote Access, including Status, Consoles & Downloads, My Account, Configuration, Jump, Vault, Console Settings, Users & Security, Reports, Management, and Appliance pages.
  2. Status: Opens the Status page.
  3. Header: Change your tenant site, manage your profile, and access documentation.
  1. Backup settings: Create passwords to backup your software configuration.

What does a backup include and not include?

Backup IncludesBackup does NOT include
All PRA Support for Admins configuration.Session recordings
Logged session reporting data.

The Vault encryption key

ℹ️ The Vault encryption key must be backed up separately below and restored along with a configuration backup.
Encrypted Vault credentials

Create a backup

It is an important disaster recovery best practice to save a backup copy of your software settings regularly. BeyondTrust recommends backing up your B Series Appliance configuration each time you change its settings. In the event of a hardware failure, a backup file speeds time-to-recovery and, if necessary, allow BeyondTrust to provide you access to temporary hosted services while retaining the settings from your most recent backup.

  1. Sign into app.beyondtrust.io.
    The BeyondTrust Home page displays.
  2. From the main menu, click Privileged Remote Access > Management.
    The Managment page opens and the Software tab displays by default.
  3. From Backup Password, create a password to password protect your software backup file. If you do choose to set a password, you cannot revert to the backup without providing the password.
  4. From Confirm Password, enter the password you created in step 3.
  5. For Include logged history reporting data, if selected, then your backup file includes session logs. If clear, session reporting data is excluded from the backup.
  6. Click Download Backup to create a secure copy of your software configuration. Save this file in a secure location.

Backup Vault encryption key

The Vault encryption key is used to encrypt and decrypt all the Vault credentials stored on the B Series Appliance. If you are ever required to restore configuration data from a backup onto a new B Series Appliance, you must also restore the Vault encryption key from a backup to be able to use the encrypted Vault credentials contained in the configuration backup.

  1. Sign into app.beyondtrust.io.
    The BeyondTrust Home page displays.
  2. From the main menu, click Privileged Remote Access > Management.
    The Managment page opens and the Software tab displays by default.
  3. From Backup Password, create a password to password protect your Vault encryption key. If the Backup Password is lost, you are not able to restore from the backup file.
  4. From Confirm Password, enter the password you created in step 3.
  5. Click Download Vault Encryption Key to create a secure copy of your Vault encryption key. Save this file in a secure location.
ℹ️

The Vault encryption key must be password protected.

An image of a user interface for backing up a Vault encryption key. The interface includes fields for entering and confirming a backup password, along with a button labeled "Download Vault Encryption Key." A warning message indicates that the Vault encryption key is required to decrypt stored credentials and must be restored along with configuration data. It also notes that losing the backup password will prevent restoration from the backup file

Restore settings

  1. Sign into app.beyondtrust.io.
    The BeyondTrust Home page displays.
  2. From the main menu, click Privileged Remote Access > Management.
    The Managment page opens and the Software tab displays by default.
  3. From the Restore Settings section, select the Configuration Backup file, click +Choose File and then enter the Configuration Backup Password you created in step 3 in the Create a backup section.
  4. From the Restore Settings section, select the Vault Encryption Key Backup file, click +Choose File and then enter the Vault Encryption Key Backup Password you created in step 3 in the Backup a Vault Encryption key section.
  5. Click Upload Backup.
🛑

Restoring data will cause any connections to the appliance for this site to be broken.

An image of a user interface for restoring system settings from a backup. The interface includes options to upload a configuration backup file and a Vault encryption key backup file, along with fields to enter their respective passwords. A button labeled "Upload Backup" is present. A warning message indicates that restoring data will break existing connections and may take some time to complete.

Upload update

Select a software update file to manually upload new software packages from BeyondTrust. You must confirm that you wish to upload the software package. The Uploaded Update section displays additional information to verify your uploaded package. Click Install if you wish to complete the installation process, or Delete Update if you wish to clear the update staging area. If your update package only contains additional licenses, you can install the update without restarting the B Series Appliance. After confirmation that you wish to install, the page displays a progress bar to notify you of the overall installation progress. Updates made here automatically update all sites and licenses on your B Series Appliance.

ℹ️

Your B Series Appliance administrator can also use the Check for Updates feature of the B Series Appliance interface to automatically search for and install new software packages.


©2003-2026 BeyondTrust Corporation. All Rights Reserved. Other trademarks identified on this page are owned by their respective owners. BeyondTrust is not a chartered bank or trust company, or depository institution. It is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority.