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Privileged Remote Access supported platforms

These are the supported platforms for installing and operating the administrative and console applications of BeyondTrust Privileged Remote Access. Privileged Remote Access supports sessions with any endpoint, regardless of endpoint operating system.

Android

Android VersionJump ClientAccess Console
Android 10 - 14NoYes

iOS – iPhone, iPad, iPod

iOS VersionJump ClientAccess Console
12.xNoNo
13.xNoNo
14.xNoNo
15.xNoYes
16.xNoYes
17.xNoYes

Linux Desktop

Linux VersionJump ClientJumpointAccess Console
Debian 11 and 12YesYesYes
Fedora 39-40YesYesYes
RHEL 8.9 and 8.10YesYesYes
RHEL 9.3 and 9.4YesYesYes
SLED 15YesYesNo
Ubuntu 20.04 LTSYesYesYes
Ubuntu 22.04 LTSYesYesYes
Ubuntu 24.04 LTSYesYesYes

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Note

  • To be considered certified by BeyondTrust, the specified Linux distribution and version must be installed in a standard configuration (all included libraries are left in place, environment variables are unchanged, etc.). A non-standard configuration could prevent BeyondTrust from functioning properly.

    Other Linux distributions, configurations, and versions not specifically certified by BeyondTrust may work, given the proper dependencies.

  • RHEL 8.9 and 9.3 no longer ship with an OpenGL dependency needed to run the Access Console. In order to install the console on those versions, you must first install libglvnd-opengl.

Linux Server

Linux VersionHeadless Jump ClientJump ClientJumpointAccess Console
Debian 11 and 12YesNoYesNo
Fedora 39 - 40YesNoYesNo
RHEL 8.9 and 8.10YesNoYesNo
RHEL 9.3 and 9.4YesNoYesNo
SLES 15YesNoYesNo
Ubuntu 20.04 LTSYesNoYesNo
Ubuntu 22.04 LTSYesNoYesNo
Ubuntu 24.04 LTSYesNoYesNo
Amazon Linux 2 (AL2)YesNoYesNo
Amazon Linux 2023 (AL2023)YesNoYesNo

Raspberry Pi

Raspberry Pi VersionHeadless Jump ClientJump ClientJumpointAccess Console
Raspberry Pi OS Desktop (11-Bullseye)YesNoNoNo
Raspberry Pi OS Lite (11-Bullseye)YesNoNoNo
Raspberry Pi OS Desktop (12-Bookworm)YesNoNoNo
Raspberry Pi OS Lite (12-Bookworm)YesNoNoNo

macOS

macOS VersionJump ClientAccess Console
macOS 10.15 (Catalina)YesYes
macOS 11 (Big Sur) x86 or Apple SiliconYesYes
macOS 12 (Monterey) x86 or Apple SiliconYesYes
macOS 13 (Ventura) x86 or Apple SiliconYesYes
macOS 14 (Sonoma) x86 or Apple SiliconYesYes
macOS 15 (Sequoia) x86 or Apple SiliconYesYes

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Note

All macOS clients are 64-bit as of Privileged Remote Access 18.1.

Windows Desktop

Windows VersionJump ClientJumpointAccess Console
Windows 7 SP1YesNoNo
Windows 10YesYesYes
Windows 11YesYesYes

Windows Server

Windows VersionJump ClientJumpointAccess Console
Windows Server 2016YesYesYes
Windows Server 2019YesYesYes
Windows Server 2022YesYesYes

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Note

The above listed versions assume both 32 and 64-bit versions where applicable and reasonable.

Virtual desktop environments

PlatformJump ClientAccess Console
Citrix XenDesktop 5YesYes
Citrix XenDesktop 7YesYes
VMWare Horizon 7YesYes
VMWare Horizon 8YesYes
Citrix XenApp 6.5YesYes
Citrix XenApp 7.5YesYes
Windows 365 Cloud PCYesYes

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Note

Virtual desktop environment support assumes that Privileged Remote Access clients work in a supported OS environment, virtual or otherwise.

Browser (OS)

Browser OS Version/login/console/appliance
Edge (Chromium)YesYesYes
FirefoxYesYesYes
Safari 16.x, 17.x, and 18.x (Mac)YesYesYes
Safari (iOS)NoNoNo
Google ChromeYesYesYes
Chrome (iOS)NoNoNo
Chrome (Android)NoNoNo
Chrome OSYesYesYes

Connection agent

Operating System
Windows Server 2016Yes
Windows Server 2019Yes
Windows Server 2022Yes
Windows 10Yes
Windows 11Yes

Integration client - database

Operating SystemFile/SQL pluginMetrics plugin
SQL Server 2016YesYes
SQL Server 2019YesYes
SQL Server 2022YesYes

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Note

All Integration Client – Database entries support 32 and 64 bit.

Integration client - OS

Operating System
Windows Server 2016Yes
Windows Server 2019Yes
Windows Server 2022Yes
Windows 7Yes
Windows 10Yes
Windows 11Yes

Jumpoint

Operating SystemJumpoint HostJumpoint Target
Windows Server 2016 and 2019*YesYes
Windows Server 2022YesYes
Windows 7 SP1NoYes
Windows 10*YesYes
Windows 11*YesYes
Ubuntu 20.04 - 22.04*YesYes
Ubuntu 24.04YesYes
RHEL 8.9 and 8.10*YesYes
RedHat 9.3 and 9.4YesYes
Amazon Linux 2 (AL2)YesYes
Amazon Linux 2023 (AL2023)YesYes
Debian 11 - 12YesYes

* 64-bit only

Supported platforms for other features

Some product features may have additional platform requirements, restrictions, or conditions. Refer to the documentation for that product feature for more information.


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