Consoles & downloads

What is the access console?

The access console is the interface used by your users to access all of Privileged Remote Access's features and functionality. You can access the console via a desktop client (the desktop access console) or via the web (the privileged web access console). Privileged Remote Access also offers an Android access console app and an iOS access console app.

What's the difference between the Privileged Web Access Console and the Desktop Access Console?

The Desktop Access Console:

• is an application you download to your computer.
• can only be used from the computer on which it is downloaded.
• is full-featured.

The Privileged Web Access Console:

• is accessed via a URL in a chromium-based browser.
• can be accessed from any computer.
• is a slightly modified version of the Desktop Access Console.

How is the Privileged Web Access Console useful?

The Privileged Web Access Console allows you to access remote systems using your web browser, when you do not have the ability or desire to download and install software in a desktop environment. Most of the major features of the downloadable desktop Access Console are supported in the Privileged Web Access Console, with the exception of features that require tighter integration with your operating system than browsers currently provide.

How do I access the Consoles & drivers page?

1. Sign into app.beyondtrust.io.
   The BeyondTrust Home page displays.
2. Click the Privileged Remote Access tile, or, from the main menu, click Privileged Remote Access > Consoles & Downloads.
   Privileged Remote Access opens, and the Consoles & Downloads page displays with the Access Console tab open by default.

How do I launch the Privileged Web Access Console

1. On the Consoles & Downloads > Access Console tab, in the Privileged Web Access Console section, click Launch Privileged Web Access Console.

How do I download the Desktop Access Console

For an initial login to the Access Console, you must download and run the Access Console software. Once the software is installed you can then open the Access console by clicking the Launch Desktop Access Console button.

1. From the Access Console tab, in the Desktop Access Console section, click Download Access Console.
2. Select the appropriate Platform OS.
3. Click the Download Console button. A bomgar-acc-installer.msi file is downloaded to your computer.
4. Click the bomgar-acc-installer.msi file to start the Access Console Wizard.
5. Click Next.
6. Select what user this is for.
   The values are: only for me or Anyone who uses this computer.
7. Click Next.
8. Select the location to install, and then click Next.
9. Select the option to install the Network Tunneling Service.
10. Click Install.
11. Click Finish.

Launch the Desktop Access Console

After you install the Access Console software on initial use following steps 1-11 from How do I download Desktop Access Console? section, the Desktop Access Console displays.

1. Click Login .
2. Type your email address and click Next.
3. Type your password and click Log in.
   A dialog box displays asking if you trust the app.beyondtrust.io link.
4. Select Always allow app.beyondtrust.io to open links of this type in the associate app.
5. Click Open Access Console.
   The Desktop Access Console displays.