Services

What are services in Vault?

Services are features that facilitate the secure and automated management of accounts and credentials, including account discovery, password rotation, and secure storage for use during remote sessions.

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Note

Services is a feature that is only available in Privileged Remote Access (PRA).

How are services useful to my organization?

Services enhance security and operational efficiency by automating the discovery of accounts, managing password updates to comply with security policies, and securely providing credentials during support sessions. This ensures sensitive information remains protected while minimizing manual processes.

Prerequisites

• You must have a valid domain created.
• You must have a Jumpoint created.
• During the Discovery process, ensure all the boxes under Scope are selected, especially Services.

How do I access the Services page?

1. Use a Chromium-based browser to sign in to your Privileged Remote Access URL.
   This URL is provided in the BeyondTrust welcome email and includes your site URL followed by /login.
2. From the left menu, click Vault.
   The Accounts page opens and displays by default.
3. At the top of the page, click Services.
   The Services page displays.

Search account groups

1. From the left menu, click Vault > Services.
2. Search for specific services or a group of services based on Short Name, Description, Endpoint (Hostname) or Username.
3. Press Enter.
   Search results display.

Restart a service

1. From the left menu, click Vault > Services.
2. Locate the service you want to restart from the list.
3. Click the Restart checkbox.
   A confirmation message displays.
4. Click Yes.
   The service restarts.

Delete a service

1. From the left menu, click Vault > Services.
2. Locate the service you want to delete from the list.
3. Click the trash icon.
   A confirmation message displays.
4. Click Yes.
   The service deletes immediately.