How to create a CNAME record for your Remote Support site

Create a CNAME record

Each Secure Remote Access Cloud site comes with a subdomain of the BeyondTrust cloud DNS address, such as yoursite.beyondtrustcloud.com. If you prefer to use your own company web address with your own SSL certificate, you can use a Canonical Name (CNAME) record to point their default site address to the preferred address.

Since this site accesses the /login interface, a simple yet descriptive name is the best practice. For example, a company named Smithson might use access.smithson.com for their CNAME record.