Email notifications
Email notifications are used to alert users on particular Password Safe actions, such as connection profile alerts, release requests, and password check failures.
Email notifications sent by Password Safe
The below table lists the email notifications that are sent to Password Safe users. It includes the event type that occurs to initiate the email notification and the account types that receive the email.
Local accounts (includes non-domain asset and database managed systems)
| Event | Account | Not configurable | Configurable by template settings |
|---|---|---|---|
| Release Request | Managed | NA |
|
| Request Response | Managed | NA |
|
| Password Change Failure | Managed |
| NA |
| Functional |
| NA | |
| Password Check Failure | Managed |
| NA |
| Functional |
| NA | |
| Propagation Event Failure | Managed |
| NA |
| Privileged Password Release | Managed |
| NA |
| Non-Managed Release Expiration | Managed |
| NA |
Domain accounts
| Event | Account | Not configurable | Configurable by template settings |
|---|---|---|---|
| Release Request | Managed | NA |
|
| Request Response | Managed | NA |
|
| Password Change Failure | Managed |
| NA |
| Functional |
| NA | |
| Password Check Failure | Managed |
| NA |
| Functional |
| NA | |
| Propagation Event Failure | Managed |
| NA |
| Privileged Password Release | Managed |
| NA |
| Non-Managed Release Expiration | Managed |
| NA |
Customize mail templates
The subject line and message body for a template can be customized in Password Safe configuration.
- In the BeyondInsight console, go to Configuration > Privileged Access Management > Mail Templates.
- Select a mail template type from the list.
- Type the subject line text.
- In the Message Body field, add the text for the email:
- Copy a tag from the Body Tags section to a location in the message body.
- When working within cumulative alert emails, ensure you add any additional body tags within the elements.
- To include hyperlinks that link directly to the approval and denial pages for a file or password request, use the :approvallink: and :denylink: message body tags.
- Click Save Template.
Note
Only one <ROW>/<ROW>/ tag can be added to the mail template. If you wish to add more tags, they must be added to the row already present within the template. For example:
<ROW>:AlertTimeUTC: | :AlertTimeClient: | :ComputerName: | :AccountName: | :AccountDomain: | :DNSName: | :IPAddress: | :EventCode: | :EventReferenceId: | :SubjectSID:</ROW>
Updated 6 days ago