Ticket systems

Password Safe can be configured to allow references to ticketing systems in the password release requests. This provides a method to include information that can be cross-referenced to an existing ticket or change control system for auditing purposes, or to be used in the approval process.

You can create a list of ticket system labels to populate the Ticket System list on a request.

1. From the left sidebar in BeyondInsight, click Configuration.
   The Configuration page displays.

2. Under Privileged Access Management, click Ticket Systems.
   The Ticket Systems page displays.

3. Click Create New Ticket System +.
   The New Ticket System Details form displays in the right panel.

4. Select BeyondTrust Ticket System from the Platform list.

5. Enter a name and description.

6. Click Create Ticket System.