JIT Access Management page

Use the JIT Access Management page to view user requests if you are using the ticket system.

1. Sidebar: Easy access to all pages in Endpoint Privilege Management, including the Home, Policies, Computers, Computer Groups, Management Rules, Analytics, JIT Access Management,Configurations, Auditing, and User Management pages.

2. Header: Enter keywords to run a global search across computer groups, policies, computers, and users, view your notifications, access your connected apps, and set your account preferences.

3. Filters: Click the drop arrow to select a filter type. The selected filter displays to the left of the drop-down.

   • Clear Filters: Click to remove all filters and search results

   • Decision filters

     • Approved: Filter by requests approved.
     • Denied: Filter by requests denied.
     • Pending: Filter by requests in a pending state.

4. List options: Click to refresh the list, to download the list to a .csv file, and to select which columns to display on the page.

5. Ticket list columns: Not all columns display in the image above.

• Column names

  • Ticket Number: The ticket number.
  • Ticket Type: or ServiceNow.
  • Decision: The decision on the request, approved or denied.
  • Product Name: The name of the application the user wants to access.
  • Reputation Score: The reputation score.
  • User: The user requesting access.
  • Computer Name: The computer where the request was initiated.
  • Reason: The reason provided by the user.
  • Requested on: The date the user submitted the request.
  • Decision Performed By: The user who managed the request.
  • File Path Object ID: The location of the application.
  • Publisher: The publisher on the application.
  • Application Type: The type of application
  • Product Version: The version of the application.
  • File version: The file version of the application.
  • Message: The message defined in the policy.
  • Product Description: A description of the application, if available.
  • COM Display Name: The COM name used by the application.

6. List navigation options: Navigate in the JIT Access Management list.