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Approve user requests

In the user request workflow, you can restrict access to application requests. On an approved request, EPM SaaS users with the Manage Request role can set a duration in the ticket. The duration is the length of time the user can use the application before the approval automatically expires.

Access time limit can be one of the following:

  • Once: Permits access to the application only one time.
  • Hour: Enter the number of hours the user will be permitted access, between 1 and 24.
  • Day: Enter a day between 1 and 31.
  • Month: Enter a month between 1 and 12.

After the time expires, the user can no longer access that application. The user must go through the request workflow again, with the EPM SaaS users with the Manage Request role approving and selecting a duration time for access.

Permissions must be assigned to users managing user requests.

To approve a user request:

  1. Select JIT Access Management from the main menu.
  2. Find the request in the list, and then select Approve Request from the menu.
  3. Select a duration.
  4. Select Approve Request.
  5. Provide information for the reason of your decision.

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