Approve user requests | EPM-WM Cloud

In the user request workflow, you can restrict access to application requests. On an approved request, EPM-WM users with the Manage Request role can set a duration in the ticket. The duration is the length of time the user can use the application before the approval automatically expires.

ℹ️

To manage JIT access requests, you need one of the following:

• Administrator or Request Manager role
• Manage Application Access Requests permission (application requests)
• Manage Admin Access Requests permission (admin requests)

For more information, see User management.

Access time limit can be one of the following:

• Once: Permits access to the application only one time.
• Hour: Enter the number of hours the user will be permitted access, between 1 and 24.
• Day: Enter a day between 1 and 31.
• Month: Enter a month between 1 and 12.

After the time expires, the user can no longer access that application. The user must go through the request workflow again, with the EPM-WM users with the Manage Request role approving and selecting a duration time for access.

✅

Turn on notifications to receive an alert when a request is ready for you to review. In-app and email alerts are available.

To approve a user request:

1. Select Just-In-Time (JIT) Access Management from the main menu.
2. Select the Application Access Requests tab or Admin Access Requests tab.
3. Locate the request in the list, and then select Approve Request from the menu.

4. Select a duration.
5. Provide information for the reason of your decision.
6. Select Approve Request.