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Welcome to the U-Series Appliance

What is the U-Series Appliance?

U-Series is a self-contained physical or virtual appliance that contains the operating system, the database, the BeyondTrust BeyondInsight platform, and the BeyondTrust Password Safe solution. This guide provides the necessary details to assist you in getting familiar with your appliance and getting it deployed and set up for use in your network or cloud environment.

How is the U-Series Appliance useful?

The U-Series Appliance is instrumental in helping experience network security administrators assist with protecting their organization's computing assets.

The U-Series Appliance home page

The Home page serves as a dashboard providing quick and easy access to the suite of features using the following methods:

Left sidebar

The following features are available from the left sidebar:

  • Menu: The top level menu provides a list of all available features.
  • Home: The main dashboard landing page.
  • Network: From here you can:
    • Access RDP and Console: Gain access to your appliance.
    • Access Diagnostic Tools: These tools are intended to assist with diagnosing network connectivity issues.
    • Access and configure IP Settings.
    • Access and configure Proxy Server.
    • Access BITS (Background Intelligent Transfer Service).
  • Integrations: From here you can access:
    • Appliance API Keys: Enable appliances to communicate with each other.
    • Log File Export: Make appliance log files available to third-party tools for analysis.
    • Health Event Forwarding: Send appliance health events to BeyondInsight.
    • Email: Enable appliance software email notifications.
    • Date and Time Configuration: Set the date and time of the appliance.
  • Features and Services: Configure appliance features, download appliance logs, manage appliance services, and configure performance counter thresholds.
  • Software and Licensing: View installed software on the appliance, manage security updates (SUPI), and view license information for BeyondInsight and Microsoft.
  • Business Continuity: Configure backup and restore processes, control a reboot or power off, establish high availability pairing, and enable cold spare.
  • Security and Compliance: From here you can access:
    • Account Management: Change credentials for appliance management and included products.
    • Certificate Management: Manage certificates.
    • Security Protocols: Choose the Transport Layer Security (TLS) protocols for the appliance.
    • Client Connections: Manage how clients connect to the appliance.
    • Local Computer Policy: Policy settings related to hardening which can be overwritten.
    • Pre-login Banner: Configure a message to be displayed before the login page.
    • Data Encryption Key: Import or export the Crypto key.
    • LDC Panel: Configure the hardware appliance LDC panel.

Notifications and Profile

  • View and configure notifications
  • View and manage profile preferences
  • Recorded Data For: Total CPU Usage

    • View and filter recorded CPU usage data
    • Export historical data

Alternate view of appliance features

Manage U-Series Appliance health

From the Home page, you can view a dashboard to help you understand performance metrics, and keep track of services and hardware faults, for your U-Series Appliance. You can also view and export historical data and access links to navigate to other configuration areas in your appliance.

Monitor the health dashboard

View dynamic, real-time U-Series Appliance metrics, including:

  • CPU usage
  • SQL Server memory usage
  • RAM usage
  • SQL Server CPU usage
  • Used disk space on the C: drive

You can also view recorded data by month by using the Counter and Month dropdown lists. You can view data for:

  • Total CPU Usage
  • SQL Memory Usage
  • SQL CPU Usage Percentage
  • Disk Free Percentage (C Drive)
  • RAM Usage

To download the above information, click the Export Historical Data button.

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Note

View health metrics on BeyondTrust components and services running in your environment.

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Note

If you use your own SQL Server deployment rather than the SQL Server version that ships with the U-Series Appliance, then the SQL Server metrics are not displayed on the health dashboard.

Configure notifications

You can set notifications for the following types of events:

  • Health monitoring: Includes performance thresholds, service alerts, hardware alerts, and daily performance summaries.
  • High availability monitoring: Includes failover alerts, connection alerts, no partner alerts, and off state alerts.
  • High availability mirror change: Includes suspend and resume activities on SQL mirroring.
  • Backup monitoring: Includes backup success and failure alerts and restore success alerts.
  • General: Includes Windows Defender alerts, RDP change of state notifications, license evaluation expiry reminders, SUPI successful and failed installs, scheduled reboot reminders and errors, and successful and failed user logon attempts.

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Note

In the event of a large number of successful or failed logon events, not all events send notifications. However, all System Security events can be found from the Appliance Logs page, listed as Windows System Security Event Log items in the grid.

To configure email notifications:

  1. At the top right of the console, click Notifications, and then click Configure Notifications.
  2. For each event type, click the dropdown list to select the users who you want to receive notifications.
  3. Click Apply Settings.
  4. To Test an Email Notification, select one or more users from the dropdown list, and then click Test Email Notification.

View notifications

After notifications are received, a red number indicates the number of notifications. Click Notifications in the top right of the dashboard to view the 10 most recent notifications.

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Note

The red notification number indicates the number of notifications in total, and not the number of unread notifications.

The bar next to the notification indicates severity.

Color Legend


GreenLow
YellowInfo
OrangeMedium
RedHigh

Click the View All Notifications link at the bottom of the Recent Notifications window to be taken to the Notifications grid where all notifications are listed.

To view more details about a notification, click the vertical ellipsis for the notification and then select Notification Details.

To delete an individual notification, by click the vertical ellipsis to the right of the notification and then select Delete Notification.  

To delete multiple notifications or all notifications, select them in the grid or click Select all x rows at the top of the grid, and then click Delete Notification above the grid.


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