SAML | RS

Benefits of SAML integration

BeyondTrust Remote Support integrates with SAML identity providers for secure single sign-on. This enables users to authenticate once and access Remote Support alongside other enterprise applications.

• Connect to enterprise SAML providers.
• Provide seamless single sign-on.
• Centralize authentication management.

How do I access the Security Providers page?

1. Use a Chromium-based browser to sign in to your Remote Support URL.
   This URL is provided in the BeyondTrust welcome email and includes your site URL followed by /login.
2. From the left menu, click Users & Security.
   The Users page opens and displays by default.
3. At the top of the page, click Security Providers.
   The Security Providers page displays.

Add a security provider

1. On the Security providers page, click + Add, and then select SAML for representatives or SAML for public portals from the list.
   The Add Security Provider page displays.
2. Configure the security provider following the steps below.

SAML for representatives

SAML for public portals

Additional setup and tips