Group policies | RS On-prem

Jump Technology

• Allowed Jump methods:
  • Jump Clients
  • Local Jump (Windows only)
  • Local VNC
  • Local RDP
  • Remote Jump
  • Remote VNC
  • Remote RDP
  • Shell Jump
  • Intel vPro
• Jump Item Roles A Jump Item Role is a predefined set of permissions regarding Jump Item management and usage. For each option, click the Edit button to open the Jump Item Role in a new tab.
  • The Default role is used only when Use User's Default is set for that user in a Jump Group.
  • The Personal role applies only to Jump Items pinned to the user's personal list of Jump Items.
  • The Teams role applies to Jump Items pinned to the personal list of Jump Items of a team member of a lower role. For example, a team manager can view team leads' and team members' personal Jump Items, and a team lead can view team members' personal Jump Items.
  • The System role applies to all other Jump Items in the system. For most users, this should be set to No Access. If set to any other option, the user is added to Jump Groups to which they would not normally be assigned, and in the representative console, they can see non-team members' personal lists of Jump Items.
  • The Endpoint automation role sets how a user can use endpoint automation.
    • Not allowed prevents them from seeing the Jump > Endpoint Automation tab altogether.
    • A User can create new automation jobs with these restrictions:
      • They are able to choose any existing Script Template but cannot edit the Script Template, Script Command, nor select or change the template accompanying Resources.
      • The Script Template, Script Command, Operating System, and Resources fields are unavailable.
      • They can run scripts only on Jump Items where their Jump Item Role includes the Start Sessions permission (set on the Jump > Jump Items Role page).
      • An Administrator has full access and ability to create Jobs, Scripts Templates, and Resources.

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        For more information, see Jump Item Roles and Endpoint Automation.

Representative console

• Idle timeout Set how long the representative can be idle before being logged out of the representative console. This permission can use the site-wide setting or can override that setting.