Jira Cloud

Identity Security Insights is a SaaS platform that enables organizations to respond to security incidents and assign tasks for mitigating the risk and resolution. Webhook integration with Jira Cloud allows BeyondTrust to automatically send detections and recommendations to Jira Cloud, which eliminates manual intervention and delays in incident response, helping organizations improve their overall security postures.

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Important

Third-party documentation is subject to change. Updates might not be reflected in BeyondTrust documentation. For the most up-to-date information, visit JIRA Cloud resources.

Requirements

Access to a tenant in Identity Security Insights, and an account with administrator privileges to create webhook integrations.

Administrative rights in Jira Cloud to generate an API webtoken.

Generate API Token

The first step in configuring the integration between Identity Security Insights and Jira Cloud is to create an API token.

1. While authenticated to your Jira Cloud instance, access the API Tokens screen.
2. Create a new API token and copy the value.

Configure Jira Cloud webhook

1. In Identity Security Insights, select your tenant.

2. In Insights, click > Insights > Integrations.
   The Integrations page displays the available integrations.

3. Click Webhooks or your product.
   The Summary page displays.

4. Click Create Integration.
   The Configure Integration page displays.

5. Provide the following information:

   • Provide a name for the webhook.
   • For the Webhook URL, use: Jira Cloud instance>/rest/api/3/issue
   • Select Basic for the Authorization Type.
   • Provide a valid username and password for Jira.
   • Use the following test template for Webhook Template. After a successful test with the static test data, the template can be configured. Create or change the fields and add variables as per your requirements. Replace project key with your Project Key from Jira.

{"fields":{
   "summary":"Suspicious Activity detected with Cloud instance",
   "issuetype":{
    "id":"10001"
   },
   "project":{
    "key":"IN"
   }
   "description":{
     "type":"doc",
     "version":1,
     "content":[
      {
        "type":"paragraph",   
        "content":[
          {
         "text": "Suspicious Activity detected with Cloud instance dev-123789 
with account rogueAccount",
            "type":"text"
        }
      ] 
       }
     ]
   }
}
}

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Note

For more information, see Jira Cloud documentation.