Zendesk | Entitle

This integration's configuration requires 3 fields:

  • Email address
    • The user’s email address that generated the token.
  • API token
    • Go to the admin center (https://<your-subdomain>.zendesk.com/admin).
    • Go to: Apps and Integrations → Zendesk API.
    • Enable Token Access.
    • Click: Add API token.
    • Copy the token value and click Save.
  • Base Url
    https://{YOUR_SUBDOMAIN}.zendesk.com.

Eventually, the json should look as follows:

{
    "email": "user@domain",
    "token": "xxxxxxx",
    "base_url": "https://{YOUR-SUBDOMAIN}.zendesk.com"
}
ℹ️

Should you need to allowlist this integration, these are the IP address ranges from which Entitle's service reaches the integration:

  • Entitle EU (Cloud deployment)
    • 34.243.199.171
    • 54.216.133.226
  • Entitle US (Pathfinder deployment)
    • 52.45.229.219
    • 54.88.235.213
    • 3.224.15.134

What's next?

Make sure your setup is complete by testing your integration.


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