Dashboards

What are dashboards?

Dashboards provide real-time visualizations of key performance indicators (KPIs) for your help desk. They display data such as representative availability, session durations, and active or closed session details.

How are dashboards useful?

Dashboards help monitor and analyze your help desk's performance, allowing you to identify trends, optimize workflows, and make data-driven decisions to enhance productivity and efficiency.

How do I access the Dashboards page?

Sign into app.beyondtrust.io.
The BeyondTrust Home page displays.
From the left menu, click Remote Support > Dashboards.
The Dashboards page displays.

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