DESKTOP REPRESENTATIVE CONSOLE USER GUIDE

View quick steps

Starting sessions: How to connect to remote endpoints
Jump interface: How to start a session with an unattended system
Support session toolset: How to perform actions in a support session
Representative collaboration: How to collaborate with other representatives

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For more information on how to set up, enable or disable this feature, please see Site configuration.

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Note
For more information about invited users, please see Rep invite.

Changing settings

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These instructions assume you are allowed to choose the settings used in your console. Settings enforced by your administrator appear marked with an asterisk and grayed out, and they are not locally configurable. Please see your administrator or Representative console settings for more information.