iOS Representative Console 3.1.10.2773 release notes
February 17th, 2026
February 17, 2026
🆕 New features and enhancements
- Increased the maximum zoom level during screen sharing.
🛠️ Issues resolved
| Product area | Description | Resolution |
|---|---|---|
| UI | When a customer ends the session, the Options menu remains open. | Resolved. Options menu no longer displays when a customer ends the session. |
| Keyboard | Right-Clicks not working when using a Logitech Combo Keyboard. | Resolved. Right clicks word as expected. |
| UI | Minimized sessions do not show up in the Return menu if another session is started. | Resolved. Minimized sessions show up as expected in the Return menu if another session is started. |
| UI | The default iOS keyboard sometimes appears above the BeyondTrust keyboard. | Resolved. Default iOS keyboard appears above the BeyondTrust keyboard as expected. |
🗒️Notes
- The iOS Access console is available in the App Store.
📝 Requirements
- Requires iPhone or iPad running iOS 18+.
- Requires Remote Support 25.1.3+.
For a list of supported platforms for the latest version of Remote Support, see Supported Platforms.
Supported Platforms for previous versions of Remote Support can be found in the Remote Support Documentation Archive.
