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Release Notes

Remote Support Enterprise Integration for ServiceNow Version 24.3.1 Release Notes

December 17, 2024

Requirements

  • A currently supported version of BeyondTrust Remote Support.

New features and enhancements

  • Added support for the use of multiple appliances and configurations when using the Session Key buttons and for the import of session data after a session ends.

Notes

  • Published to the ServiceNow Store.
  • Certified for GA.
  • Certified against ServiceNow Vancouver, Washington DC, and Xanadu releases.
  • Has passed technical and marketing reviews as part of the ServiceNow certification process.
  • Supports upgrades from any prior release.

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