Remote Support Enterprise Integration for ServiceNow version 25.2.1 release notes
4 days ago
July 29, 2025
🆕 New features and enhancements
- This is a maintenance release. There are no new features or enhancements.
🛠️ Issues resolved
| Product Area | Description |
|---|---|
| API | Updated ACLs to better control who can access or change session-related data. |
🗒️Notes
- Published to the ServiceNow Store.
- Certified for GA.
- Certified against ServiceNow Washington DC, Xanadu, and Yokohama releases.
- Passed technical and marketing reviews as part of the ServiceNow certification process.
- Supports upgrades from any prior release.
- Requires Remote Support v17.x or later.
📝 Requirements
- A currently supported version of BeyondTrust Remote Support.
