Remote Support 25.2.3 release notes
about 14 hours ago
November 20, 2025
🆕 New features and enhancements
This is a maintenance release and there are no new features or enhancements.
🛠️ Issues resolved
| Product area | Description | Resolution |
|---|---|---|
| Backup/Restore | Restoring a backup from a regular site to an Atlas-enabled site fails. | Restoring a backup from a regular site to an Atlas-enabled site succeeds. |
| Backup/Restore | Restoring configuration and vault backups may report success but fail to restore secrets. | A successful restore of configuration and vault backups restores all secrets. |
📝 Requirements
- Requires Base 8.0.0
- Supports upgrades from 24.2.4 RS+
- Supports ECM Protocol 1.6
- Requires ECM 1.6.4
- Requires Integration Client 25.1.1
- Includes VSC 1.2.10.2
Before upgrading, ensure any SSL certificates used are either from a trusted Certificate Authority, or, for self-signed certificates, the certificate is either trusted on all endpoints or explicitly included in their installation.
