Remote Support 25.1.4 release notes
about 10 hours ago
September 2, 2025
🆕 New features and enhancements
- This is a maintenance release. There are no new features or enhancements.
🛠️ Issues resolved
| Product Area | Description | Resolution |
|---|---|---|
| Jump Client | You are unable to elevate customer client sessions with administrative credentials. | Elevated administrative credentials work as expected. |
📝Requirements
- Requires Base 7.4.0.
- Requires ECM 1.6.2.
- Requires Integration Client 1.7.5.
- Supports upgrades from 24.2.4 RS+.
- Supports ECM Protocol 1.6.
- Includes VSC 1.2.9.1.
- Verified for GA
- Before upgrading, ensure any SSL certificates used are either from a trusted Certificate Authority, or, for self-signed certificates, the certificate is either trusted on all endpoints or explicitly included in their installation.
