Remote Support 24.3.4 release notes

May 22, 2025

πŸ†• New features and enhancements

  • This is a maintenance release. There are no new features or enhancements.

πŸ› οΈ Issues resolved

πŸ›‘

This release includes important security fixes.

We've resolved the Server-Side Template Injection vulnerability for security bulletin BT25-04 (CVE-2025-5309).

Product AreaResolution
Representative ConsoleWith SAML, you can now set the RelayState to the word console and get redirected to /console.
APIThe API now allows session to start through start_session API as expected

πŸ“ Requirements

  • Base 7.4.0
  • ECM 1.6.2
  • Integration Client 1.7.3
  • Supports upgrades from RS 24.2.4+.
  • Before upgrading, ensure any SSL certificates used are either from a trusted Certificate Authority, or, for self-signed certificates, the certificate is either trusted on all endpoints or explicitly included in their installation.

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