Remote Support 24.3.4 release notes
8 days ago by Kirk
May 22, 2025
π New features and enhancements
- This is a maintenance release. There are no new features or enhancements.
Issues resolved
| Product Area | Description | Resolution |
|---|---|---|
| Representative Console | When the SAML default relay state is set to console, SAML is not allowing the connection to /console once it is authenticated. | With SAML, you can now set the RelayState to the word console and get redirected to /console. |
| API | When starting a session using the API from a custom portal, the API does not start the session and shows an error message. | The API now allows session to start through start_session API as expected |
π Requirements
- Base 7.4.0
- ECM 1.6.2
- Integration Client 1.7.3
- Supports upgrades from RS 24.2.4+.
- Before upgrading, ensure any SSL certificates used are either from a trusted Certificate Authority, or, for self-signed certificates, the certificate is either trusted on all endpoints or explicitly included in their installation.
