iOS Representative Console 3.1.6 release notes
3 months ago by ReadMe API
November 21, 2024
Requirements
- Requires iPhone or iPad running iOS 17+.
- Requires Remote Support 22.3.4+.
New features and enhancements
- Added version and logging options to the Settings > App > Rep Console menu, enabling logging to be activated prior to authenticating into the app
Issues resolved
| Product area | Description | Resolution |
|---|---|---|
| RDP session | Incorrect scaling prevented users from viewing applications correctly in an RDP session. | RDP sessions now show the screen at the correct resolution. |
| Personal Jump Group | When setting the Jump Group for a Jump Item, the Personal group was being sorted alphabetically in the list. | The Personal group now appears at the top of the Jump Group list. |
| Customer chat | When chatting with the end user, a non-functional play button would appear at the top of the screen for some devices. | The play button no longer appears during a chat. |
Known issues
None.
Notes
- The iOS representative console is available in the App Store.
- Certified for GA.