iOS Representative Console 3.1.5 release notes
4 months ago by ReadMe API
October 10, 2024
Requirements
- Requires iPhone or iPad running iOS 17+.
- Requires Remote Support 22.3.4+.
New features and enhancements
- Jump Items can now be edited in the representative console.
- You can now long-press on the Jump Item statistics to copy them to your clipboard.
- Default Jump Item credentials have been added to the iOS representative console.
- Full-screen mode has been optimized to make better use of available screen space.
Issues resolved
| Product area | Description | Resolution |
|---|---|---|
| Login screen | When attempting to connect to a Remote Support site using the iOS PRA access console, users were asked to download the iOS rep console even if it was already installed. | Users attempting to reach an RS site via the iOS PRA access console now see a prompt to switch apps if the iOS RS access console is already installed. |
| Command Shell | Command Shells did not work properly after being minimized. | Command shells now continue to work properly after being minimized and reopened. |
| Session Info screen | Session Start Mode information was not displayed in the Session Info for Jump Clients. | Session Start Mode information now displays correctly for Jump Clients. |
Known issues
None.
Notes
- The iOS representative console is available in the App Store.
- Certified for GA.