iOS Customer Client 2.2.20 release notes

July 31, 2025

🆕 New features and enhancements

  • This is a maintenance release. There are no new features or enhancements.

🛠️ Issues resolved

DescriptionResolution
iOS Customer Client closes after receiving a file from the Rep.The iOS Customer Client stays open after a file is received.
The Flashlight button does not work after using Annotations.The Flashlight works as expected.
Empty chats are sent from the iOS Customer Client.Chat functionality works as expected.
Camera usage description is not clearVerbiage of the description for the camera usage has been updated.

📝 Requirements

  • iPhones and iPads running iOS 17+.
  • BeyondTrust Remote Support, version 24.2.4+.
  • Support sites with a trusted CA-signed certificate on the appliance.

🗒️Notes

  • Certified for GA.
  • Will be available for download in the App Store.

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