Android Customer Client 2.2.21 Release Notes

September 12, 2024

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Important

Due to Google policy for apps submitted to the Play Store, the file transfer feature is not available from the Android Customer Client app that is submitted to the Google Play Store.

As a workaround for our customers that must have the file transfer feature, we offer the Android Customer Client 2.2.20+ app, a separate app which is managed by BeyondTrust Support.

View the Android Customer Client 2.2.20+ Release Notes.

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Note

For more information on the file transfer feature, see File Transfer To and From the Android Device.

Requirements:

• Android 10.0 or later.
• BeyondTrust Remote Support 21.1.3 or later.

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Note

For a list of supported platforms for the latest version of Remote Support, see Supported Platforms.

Supported Platforms for previous versions of Remote Support can be found in the Remote Support Documentation Archive.

New Features and Enhancements:

• Updates to conform to new Google Play Store Policies.

Notes:

• Certified for GA.
• Android Customer Client 2.2.21 is available for download in Google Play.