Android Customer Client 2.2.24 release notes

January 21, 2026

🆕 New features and enhancements

  • Minimum Android OS level is reverted back to Android 10 per customer requests.
  • Added special actions that point to common Android Settings like WIFI, Bluetooth, Notifications, etc.
  • New MDM setting that allows the Customer Client to be closed when a session ends instead of returning to the Start Session window.

🛠️Issues Resolved:

DescriptionResolution
Prompting for Knox permissions on Samsung devices that are unmanaged.Resolved. No longer prompting for Knox permissions on Samsung devices that are unmanaged.
Keyboard input is supported when using the Accessibility Service.Resolved. Keyboard input is no longer supported when using the Accessibility Service.
Submit button is not available after ending a session.Resolved. Submit button is available after ending a session.

🗒️ Notes:

  • Certified for GA.
  • BeyondTrust Android Customer Client 2.2.24 runs on Android 10.0+.
  • BeyondTrust Android Customer Client 2.2.24 is compatible with 25.1.3+.
  • Android Customer Client 2.2.24 is available for download in Google Play.

📝 Requirements:

  • Android 10.0 or later.
  • BeyondTrust Remote Support 25.1.3 or later.

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