Android Customer Client 2.2.24 release notes
January 22nd, 2026
January 21, 2026
🆕 New features and enhancements
- Minimum Android OS level is reverted back to Android 10 per customer requests.
- Added special actions that point to common Android Settings like WIFI, Bluetooth, Notifications, etc.
- New MDM setting that allows the Customer Client to be closed when a session ends instead of returning to the Start Session window.
🛠️Issues Resolved:
| Description | Resolution |
|---|---|
| Prompting for Knox permissions on Samsung devices that are unmanaged. | Resolved. No longer prompting for Knox permissions on Samsung devices that are unmanaged. |
| Keyboard input is supported when using the Accessibility Service. | Resolved. Keyboard input is no longer supported when using the Accessibility Service. |
| Submit button is not available after ending a session. | Resolved. Submit button is available after ending a session. |
🗒️ Notes:
- Certified for GA.
- BeyondTrust Android Customer Client 2.2.24 runs on Android 10.0+.
- BeyondTrust Android Customer Client 2.2.24 is compatible with 25.1.3+.
- Android Customer Client 2.2.24 is available for download in Google Play.
📝 Requirements:
- Android 10.0 or later.
- BeyondTrust Remote Support 25.1.3 or later.