Android Customer Client 2.2.24+ release notes

January 21, 2026

🆕 New features and enhancements

Added special actions that point to common Android Settings like WIFI, Bluetooth, Notifications, etc.
New MDM setting that allows the Customer Client to be closed when a session ends instead of returning to the Start Session window.

Description	Resolution
Unable to connect to Knox services correctly on Samsung devices.	Resolved. Connecting correctly to Knox services on Samsung devices.
Issue starting Android Customer Client from an Android Jump Client on Honeywell devices.	Resolved. Android Customer client starts as expected from an Android Jump Client on Honeywell devices.
Issue when starting sessions from Jump Clients while the device was in a sleep state.	Resolved. Sessions start as expected from Jump Clients while device is in a sleep state.
Customer Client app closes suddenly on Samsung devices that are not managed by an MDM.	Resolved. Customer Client app remains open on Samsung devices that are not managed by an MDM
Customer Client app disconnects while running in the background for extended periods of time.	Resolved. Customer Client app remains connected while running in the background for extended periods of time.
Prompting for Knox permissions on Samsung devices that are unmanaged.	Resolved. No longer prompting for Knox permissions on Samsung devices that are unmanaged.
Keyboard input is supported when using the Accessibility Service.	Resolved. Keyboard input is no longer supported when using the Accessibility Service.
Submit button is not available after ending a session.	Resolved. Submit button is available after ending a session.
Unattended session prompts are not accepted.	Resolved. Unattended session prompts are accepted.