--- updatedAt: 2026-01-11T20:22:01.000Z --- # BeyondTrust accessibility conformance report | U-Series ## Revised section 508 edition (Based on VPAT® Version 2.4Rev) ## Name of product / version U-Series Appliance / 4.2.0 ## Report date May 13, 2024 ## Product description BeyondTrust Appliance is a web application used to manage the BeyondTrust UVM appliance. ## Contact information BeyondTrust11695 Johns Creek ParkwaySuite 200\ Johns Creek, Georgia 30097 ## Notes No significant UI changes have been made since the last report. ## Evaluation methods used Assistive technology products used as part of testing included Freedom Scientific JAWS 2021, NVDA 2020.2, Freedom Scientific ZoomText 2020, The Paciello Group’s Colour Contrast Analyser 2.5, Microsoft Windows accessibility features, and keyboard-only control. Testing was performed with this assistive technology on Chrome and Firefox on Windows 10. ## Applicable standards / guidelines This report covers the degree of conformance for the following accessibility standard/guidelines: [block:parameters] { "data": { "h-0": "Standard/Guideline", "h-1": "Included in Report", "0-0": "Web Content Accessibility Guidelines 2.0", "0-1": "Level A (Yes) \n \nLevel AA (Yes) \n \nLevel AAA (No)", "1-0": "Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 ", "1-1": "Yes" }, "cols": 2, "rows": 2, "align": [ null, null ] } [/block] ## Terms The terms used in the Conformance Level information are defined as follows: * **Supports**: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. * **Partially Supports**: Some functionality of the product does not meet the criterion. * **Does Not Support**: The majority of product functionality does not meet the criterion. * **Not Applicable**: The criterion is not relevant to the product. * **Not Evaluated**: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA. ## WCAG 2.0 report Tables 1 and 2 also document conformance with: * Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing. * Chapter 6 – 602.3 Electronic Support Documentation. > ℹ️ > > When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the [WCAG 2.0 Conformance Requirements](https://www.w3.org/TR/WCAG20/#conformance-reqs). ### Table 1: success criteria, level A [block:parameters] { "data": { "h-0": "Criteria", "h-1": "Conformance Level", "h-2": "Remarks and Explanations", "0-0": "1.1.1 Non-text Content (Level A)
Also applies to:
2017 Section 508 ", "0-1": "Partially Supports", "0-2": "Some images have alt text associated with them. \n \nSome images do not have alt text associated with them.", "1-0": "1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
2017 Section 508 ", "1-1": "Not Applicable", "1-2": "No audio-only or video-only media is present.", "2-0": "1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
2017 Section 508 ", "2-1": "Not Applicable", "2-2": "No time-based media present.", "3-0": "1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
2017 Section 508 ", "3-1": "Not Applicable", "3-2": "No time-based media present.", "4-0": "1.3.1 Info and Relationships (Level A)
Also applies to:
2017 Section 508 ", "4-1": "Partially Supports", "4-2": "Column headers are not associated with the corresponding data cells.  Some tables are missing column headers.  \n \nIn the **Analyzer Results** table (which can be downloaded on the **Diagnostics** dashboard), column headers are associated with the corresponding data cells. \n \nHeading tags are used. In some areas, the heading levels do not reflect the hierarchy being shown. On some pages, there are gaps between heading levels. \n \nSome user interface controls (e.g., dropdown menus, radio buttons, spin boxes, text boxes) do not have programmatically determined names.", "5-0": "1.3.2 Meaningful Sequence (Level A)
Also applies to:
2017 Section 508 ", "5-1": "Partially Supports", "5-2": "In some areas, correct reading sequences can be programmatically determined. \n \nIn some areas, correct reading sequences cannot be programmatically determined.", "6-0": "1.3.3 Sensory Characteristics (Level A)
Also applies to:
2017 Section 508 ", "6-1": "Supports", "6-2": "Instructions and content do not rely solely on sensory characteristics of components.", "7-0": "1.4.1 Use of Color (Level A)
Also applies to:
2017 Section 508 ", "7-1": "Partially Supports", "7-2": "On some pages, color is not used as the sole means of conveying information. \n \nOn some pages, color is used as the sole means of conveying information (e.g., focus indicator, severity).", "8-0": "1.4.2 Audio Control (Level A)
Also applies to:
2017 Section 508 ", "8-1": "Not Applicable", "8-2": "The application does not use audio.", "9-0": "2.1.1 Keyboard (Level A)
Also applies to:
2017 Section 508 ", "9-1": "Does Not Support", "9-2": "Some operations can be performed via the keyboard. \n \nSome controls (e.g., buttons, links, dropdown menus, checkboxes, date/time selectors) are not in the tab order or keyboard operable. \n \nThe main menu can be opened, but the menu items are not keyboard operable.", "10-0": "2.1.2 No Keyboard Trap (Level A)
Also applies to:
2017 Section 508 ", "10-1": "Supports", "10-2": "No keyboard traps were encountered.", "11-0": "2.2.1 Timing Adjustable (Level A)
Also applies to:
2017 Section 508 ", "11-1": "Supports", "11-2": "A timeout message is generated by the application.", "12-0": "2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
2017 Section 508 ", "12-1": "Does Not Support", "12-2": "The list of notifications auto-updates every ten seconds; there is no way to pause the updates.", "13-0": "2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
2017 Section 508 ", "13-1": "Supports", "13-2": "Flashing and blinking do not occur in the prohibited range.", "14-0": "2.4.1 Bypass Blocks (Level A)
Also applies to:
2017 Section 508 ", "14-1": "Does Not Support", "14-2": "The application does not have a method to skip repetitive navigational links.", "15-0": "2.4.2 Page Titled (Level A)
Also applies to:
2017 Section 508 ", "15-1": "Partially Supports", "15-2": "Some application pages use descriptive titles. \n \nFor some application pages (e.g., **Diagnostics > Health**), only the parent category (e.g., **Diagnostics**) is included in the page title.", "16-0": "2.4.3 Focus Order (Level A)
Also applies to:
2017 Section 508 ", "16-1": "Partially Supports", "16-2": "In some areas, the application can be navigated in an order that preserves meaning and operability. \n \nWhen some modal dialogs open, the focus order is not restricted to the dialog.", "17-0": "2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
2017 Section 508 ", "17-1": "Supports", "17-2": "The purpose of links can be determined from the label together with context.", "18-0": "3.1.1 Language of Page (Level A)
Also applies to:
2017 Section 508 ", "18-1": "Does Not Support", "18-2": "The default human language cannot be programmatically determined.", "19-0": "3.2.1 On Focus (Level A)
Also applies to:
2017 Section 508 ", "19-1": "Supports", "19-2": "Moving focus to components does not initiate a change of context.", "20-0": "3.2.2 On Input (Level A)
Also applies to:
2017 Section 508 ", "20-1": "Supports", "20-2": "Changing the setting of user interface components does not automatically cause a change of context on some screens.", "21-0": "3.3.1 Error Identification (Level A)
Also applies to:
2017 Section 508 ", "21-1": "Partially Supports", "21-2": "Error messages are generated if required form fields are not filled out.  Some error messages do not specify criteria for a valid input string; some error messages are partially blocked by other UI elements.", "22-0": "3.3.2 Labels or Instructions (Level A)
Also applies to:
2017 Section 508 ", "22-1": "Partially Supports", "22-2": "In some areas, labels and instructions are provided for input fields. \n \nIn some areas, labels and instructions are not provided for input fields (e.g., text boxes, date/time fields).", "23-0": "4.1.1 Parsing (Level A)
Also applies to:
2017 Section 508 ", "23-1": "Partially Supports", "23-2": "The application shows parsing errors when running a markup validation service.", "24-0": "4.1.2 Name, Role, Value (Level A)
Also applies to:
2017 Section 508 ", "24-1": "Partially Supports", "24-2": "Some components provide name, role, state, and value information to assistive technology. \n \nSome components (e.g., accordion controls, buttons, links, dropdown menus, radio buttons, spin boxes, text boxes, toggle buttons) do not provide name, role, state, and value information to assistive technology." }, "cols": 3, "rows": 25, "align": [ null, null, null ] } [/block] ### Table 2: success criteria, level AA [block:parameters] { "data": { "h-0": "Criteria", "h-1": "Conformance Level", "h-2": "Remarks and Explanations", "0-0": "1.2.4 Captions (Live) (Level AA)
Also applies to:
2017 Section 508 ", "0-1": "Not Applicable", "0-2": "No time-based media is present.", "1-0": "1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
2017 Section 508 ", "1-1": "Not Applicable", "1-2": "No time-based media is present.", "2-0": "1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
2017 Section 508 ", "2-1": "Partially Supports", "2-2": "Some areas of the application meet the required contrast ratios. Some areas do not meet the required 4.5:1 contrast ratio.", "3-0": "1.4.4 Resize text (Level AA)
Also applies to:
2017 Section 508 ", "3-1": "Partially Supports", "3-2": "In some areas, text can be resized without loss of content or functionality. \n \nIn some areas, resizing text causes loss of content or functionality.", "4-0": "1.4.5 Images of Text (Level AA)
Also applies to:
2017 Section 508 ", "4-1": "Supports", "4-2": "An image of text is used.  Since it is part of the logo, it is considered essential.", "5-0": "2.4.5 Multiple Ways (Level AA)
Also applies to:
2017 Section 508 ", "5-1": "Supports", "5-2": "There are multiple ways to perform some functions throughout the application.", "6-0": "2.4.6 Headings and Labels (Level AA)
Also applies to:
2017 Section 508 ", "6-1": "Supports", "6-2": "Headings and labels describe topic or purpose.", "7-0": "2.4.7 Focus Visible (Level AA)
Also applies to:
2017 Section 508 ", "7-1": "Partially Supports", "7-2": "Some components have well-defined visual focus. \n \nFocus is not clearly visible when it lands on some controls (e.g., buttons, accordion controls, radio buttons).", "8-0": "3.1.2 Language of Parts (Level AA)
Also applies to:
2017 Section 508 ", "8-1": "Does Not Support", "8-2": "The default human language cannot be programmatically determined.", "9-0": "3.2.3 Consistent Navigation (Level AA)
Also applies to:
2017 Section 508 ", "9-1": "Does Not Support", "9-2": "The order of the items in the main menu is not consistent; after the user selects a parent category (e.g., **Maintenance**), it is moved to the top of the menu.", "10-0": "3.2.4 Consistent Identification (Level AA)
Also applies to:
2017 Section 508 ", "10-1": "Supports", "10-2": "Consistent identification occurs throughout the application.", "11-0": "3.3.3 Error Suggestion (Level AA)
Also applies to:
2017 Section 508 ", "11-1": "Partially Supports", "11-2": "Error messages are generated if required form fields are not filled out.  Some error messages do not specify criteria for a valid input string; some error messages are partially blocked by other UI elements.", "12-0": "3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
2017 Section 508 ", "12-1": "Not Applicable", "12-2": "The application does not cause legal commitments or financial transactions to occur for the user." }, "cols": 3, "rows": 13, "align": [ null, null, null ] } [/block] ### Table 3: success criteria, level AAA > ℹ️ > > Product was not tested to WCAG 2.0 AAA level. ## Revised section 508 report ### Chapter 3: functional performance criteria (FPC) [block:parameters] { "data": { "h-0": "Criteria", "h-1": "Conformance Level", "h-2": "Remarks and Explanations", "0-0": "302.1 Without Vision", "0-1": "Does Not Support", "0-2": "The application is not keyboard operable. \n \nSome components (e.g., accordion controls, buttons, links, dropdown menus, radio buttons, spin boxes, text boxes, toggle buttons) do not provide name, role, state, and value information to assistive technology.", "1-0": "302.2 With Limited Vision", "1-1": "Partially Supports", "1-2": "The application is not keyboard operable. \n \nSome components (e.g., accordion controls, buttons, links, dropdown menus, radio buttons, spin boxes, text boxes, toggle buttons) do not provide name, role, state, and value information to assistive technology. \n \nThe application can be used by users with low visual acuity when combined with screen magnification assistive technology. \n \nThe application does not meet required contrast ratios in some areas.", "2-0": "302.3 Without Perception of Color", "2-1": "Partially Supports", "2-2": "On some pages, color is not used as the sole means of conveying information. \n \nOn some pages, color is used as the sole means of conveying information (e.g., focus indicator, severity).", "3-0": "302.4 Without Hearing", "3-1": "Supports", "3-2": "Does not require user hearing.", "4-0": "302.5 With Limited Hearing", "4-1": "Supports", "4-2": "Does not require user hearing.", "5-0": "302.6 Without Speech", "5-1": "Supports", "5-2": "Does not require user speech.", "6-0": "302.7 With Limited Manipulation", "6-1": "Does Not Support", "6-2": "The application is not keyboard operable.", "7-0": "302.8 With Limited Reach and Strength", "7-1": "Does Not Support", "7-2": "The application is not keyboard operable.", "8-0": "302.9 With Limited Language, Cognitive, and Learning Abilities", "8-1": "Partially Supports", "8-2": "The order of the items in the main menu is not consistent." }, "cols": 3, "rows": 9, "align": [ null, null, null ] } [/block] > ℹ️ > > For more information, see [Chapter 3: Functional Performance Criteria](https://www.access-board.gov/ict/#chapter-3-functional-performance-criteria). ### Chapter 4: hardware > ℹ️ > > * This product is not hardware and therefore this section is not applicable to the product. > * For more information, see [Chapter 4: Hardware](https://www.access-board.gov/ict/#chapter-4-hardware). ### Chapter 5: software > ℹ️ > > * This product is not software and therefore this section is not applicable to the product. > * For more information, see [Chapter 5: Software](https://www.access-board.gov/ict/#chapter-5-software). ### Chapter 6: support documentation and services [block:parameters] { "data": { "h-0": "Criteria", "h-1": "Conformance Level", "h-2": "Remarks and Explanations", "0-0": "601.1 Scope", "0-1": "Heading cell – no response required", "0-2": "Heading cell – no response required.", "1-0": "602 Support Documentation", "1-1": "Heading cell – no response required", "1-2": "Heading cell – no response required.", "2-0": "602.2 Accessibility and Compatibility Features", "2-1": "Supports", "2-2": "The documentation is in electronic format and can be converted to other formats.", "3-0": "602.3 Electronic Support Documentation", "3-1": "See WCAG 2.0 section", "3-2": "See information in WCAG section.", "4-0": "602.4 Alternate Formats for Non-Electronic Support Documentation", "4-1": "Supports", "4-2": "The documentation is in electronic format and can be converted to other formats.", "5-0": "603 Support Services", "5-1": "Heading cell – no response required", "5-2": "Heading cell – no response required.", "6-0": "603.2 Information on Accessibility and Compatibility Features", "6-1": "Does Not Support", "6-2": "The application does not provide documentation on accessibility and compatibility features.", "7-0": "603.3 Accommodation of Communication Needs", "7-1": "Supports", "7-2": "Support services accommodate end users with disabilities." }, "cols": 3, "rows": 8, "align": [ null, null, null ] } [/block] > ℹ️ > > For more information, see [Chapter 6: Support Documentation and Services](https://www.access-board.gov/ict/#chapter-6-support-documentation-and-services). ## Legal disclaimer (company) This Accessibility Conformance Report (ACR) provides guidance on the accessibility characteristics for U-Series Appliance as of May 13, 2024, and for the version, set forth on page 1 above. This document is for informational purposes only, and production of this document by BeyondTrust to you creates no warranties, express or implied.